97bd Terms and Conditions

1.1 Formation of Agreement

These terms and conditions ("Terms") form a legally binding agreement between the 97bd platform ("Platform", "we", "us") and any registered user ("User", "you"). By accessing or using the Platform, you are considered to have fully accepted these Terms.

1.2 Applicability

These Terms apply to all digital services of 97bd, including its website, mobile site, and applications. In addition to these Terms, separate special conditions may apply to specific games or promotional offers. In case of conflict, special conditions take precedence over the general Terms.

1.3 Language

These Terms have been prepared in Bengali and the Bengali version shall be considered final. Any translation may be provided for informational convenience only.

2.1 Age Requirement

You must be at least 21 years old to participate on the 97bd platform. For users aged 21 and above only. You are required to provide the necessary identification for age verification purposes. Accounts of underage users will be closed immediately and all deposited funds will be forfeited.

2.2 One Account Policy

Each user may operate only one account. If the same person creates multiple accounts, all accounts will be closed and all deposited and won funds may be forfeited. Multiple accounts operated from the same household or address may also be treated as multiple accounts.

2.3 Accuracy of Information

All information provided at registration must be truthful, complete, and up to date. Providing false or misleading information may result in account closure and forfeiture of deposited funds. Any changes to your information must be reported to the support team immediately.

2.4 Password Security

It is your responsibility to keep your account password strictly confidential. 97bd is not liable for any unauthorized use of your account. If you notice any suspicious activity, contact our support team immediately.

3.1 KYC Process

The 97bd platform conducts a Know Your Customer (KYC) process to ensure a safe environment. You may be required to provide the following documents:

• Scan copy of National ID (NID) or passport
• Proof of current address (utility bill, bank statement)
• Proof of ownership of payment method (name on account matching bKash, Nagad, or Rocket number)

3.2 Verification Process

Verification may be mandatory before a withdrawal request is processed or when a certain limit is exceeded. Withdrawal requests may be put on hold until verification is complete. 97bd may request additional verification documents at any time.

4.1 Deposit Conditions

The minimum deposit amount on the 97bd platform is ৳100 (for all payment methods). Accepted deposit methods are bKash, Nagad, Rocket, and bank transfer. Funds must be sent from your own account — deposits from third-party accounts are not accepted.

4.2 Withdrawal Conditions

The minimum withdrawal amount is ৳800. The standard withdrawal processing time is 10–45 minutes. Withdrawal requests must be made to the same payment method used for the deposit. Withdrawals may be delayed if account verification has not been completed.

4.3 Important Payment Information

• 97bd does not charge any additional fees on deposits or withdrawals, however your payment provider may charge a fee.
• 97bd reserves the right to correct any unintentional deposits or withdrawals resulting from technical errors.
• Transactions showing signs of suspicious activity or fraud may be placed on hold for investigation.
• All financial transactions are secured through SSL encryption.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit up to a maximum of ৳10,000. The wagering requirement for this bonus is 20 times (20x), meaning the total bonus amount must be wagered 20 times before becoming eligible for withdrawal. Winnings earned with bonus funds must also meet the wagering requirement before withdrawal.

5.2 General Bonus Terms

• Each bonus offer has its own validity period — if the wagering requirement is not met within the set time, the bonus will be cancelled.
• A bonus is applicable once per account. Multiple members of the same household cannot claim the same bonus.
• Bonus funds cannot be withdrawn directly — they can only be used to play games.
• 97bd reserves the right to cancel bonuses and suspend accounts in cases of promotional abuse.
• The contribution of bonus wagers may vary across different games — see the specific promotion page for details.

5.3 Other Promotional Offers

97bd regularly runs various promotional offers, cashback deals, and special events. The terms of these offers are published separately and apply alongside these general Terms. 97bd reserves the right to change or cancel any promotional offer without prior notice.

6.1 Fair Play

97bd believes in fair play. The outcomes of all games and bets are determined transparently and impartially. Any attempt to manipulate game results or to gain an advantage using software or bots is strictly prohibited and will result in account closure.

6.2 Betting Limits

Minimum and maximum bet limits are set for each game or event and are displayed in the game interface. 97bd reserves the right to change betting limits for any user, particularly if unusual betting patterns are observed.

6.3 Technical Errors

Incorrect payouts or game results caused by software or server technical errors will be considered void. In such cases, 97bd will return the original bet amount to the user's account. Any attempt to exploit a technical error will result in account closure.

6.4 Special Rules for Sports Betting

The following conditions apply to bets placed on cricket, football, or other sporting events:

• Odds given before a match starts are subject to change — the odds at the time of bet confirmation are final.
• If a match is abandoned or not completed in accordance with the rules, the bet amount will be refunded.
• Payouts for bets on events under investigation by the league on suspicion of match fixing or result manipulation may be withheld.

7.1 VIP Tiers and Benefits

97bd's VIP program has three tiers. Each tier offers various benefits including weekly cashback:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.8% weekly cashback

7.2 Tier Upgrade Conditions

Users can be promoted to a higher VIP tier based on regular gaming activity and active participation on the platform. 97bd reserves the right to change the criteria for determining VIP tiers and cashback rates. VIP benefits are non-transferable and are linked to a specific account.

7.3 VIP Cashback

Weekly cashback is calculated every Monday and credited to eligible users' accounts. Cashback is subject to wagering requirements like a bonus and cannot be withdrawn directly.

8.1 Strictly Prohibited

The following activities are strictly prohibited on the 97bd platform:

• Operating multiple accounts or using another person's account
• Using multiple identities to abuse bonuses
• Using automated software, bots, or scripts
• Attempting to gain an unfair advantage in games or the system
• Money laundering or conducting any other illegal financial activity
• Attempting to breach the platform's security
• Creating or operating an account using a third party's identity
• Harassing or defrauding other users

8.2 Account Collusion

Any attempt by multiple users to place coordinated bets to earn bonuses or prizes ("collaborative betting") is strictly prohibited. If such behavior is detected, all associated accounts will be closed.

9.1 Account Closure by 97bd

97bd may suspend or close an account without notice in the following circumstances:

• Violation of these Terms
• Providing false information
• Suspicion of money laundering or fraud
• Operating multiple accounts
• Account remaining inactive for an extended period

9.2 Account Closure by User

You may request to close your account at any time through our support team. Before the account is closed, all pending withdrawals will be processed and any valid balance will be returned. However, any bonuses for which wagering requirements have not been met will be considered void.

10.1 Data Collection and Use

97bd is committed to protecting your personal information. The information we collect is used solely for providing services, account verification, maintaining security, and fulfilling legal obligations. For more details, please see our Privacy Policy page.

10.2 Data Security

All personal and financial information is kept secure through SSL encryption technology. 97bd does not sell your personal information to third parties. However, information may be shared with authorities if required by legal obligation or for security investigations.

10.3 Cookie Policy

Our platform uses cookies to improve service quality and enhance the user experience. By using the platform, you consent to the use of cookies. Cookies can be managed through your browser settings, though this may limit some functionality.

11.1 Our Commitment

97bd places the highest importance on responsible gaming. Online gaming is for entertainment — never as a solution to financial problems. We provide various tools to help users enjoy gaming safely and healthily.

11.2 Self-Control Tools

Users can access the following options through our support team:

• Setting deposit limits (daily, weekly or monthly)
• Setting betting limits
• Temporary break (cooling-off period)
• Permanent self-exclusion
• Setting account time limits

11.3 Support Resources

If you notice signs of gaming addiction, seek help immediately. Visit our Responsible Gaming page for detailed information and guidance. Our 24/7 Bengali live chat support team is always ready to assist you.

12.1 Service Availability

The 97bd platform strives to provide uninterrupted service, however outages may occur due to maintenance, server issues or other reasons. 97bd is not liable for any direct or indirect losses caused by such unavailability.

12.2 Third-Party Software

Our platform uses software from various third-party game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi and others). 97bd bears limited liability for losses caused by technical issues from these providers.

12.3 Gaming Losses

97bd is not liable for any financial losses resulting from playing on 97bd. Gaming is a risk-based activity and users play entirely at their own responsibility.

13.1 Right to Amend

97bd reserves the right to amend these terms and conditions at any time. Users will be notified of significant changes via email or a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

13.2 Update Date

The date of each amendment will be noted at the top of this page. It is recommended that you check this page regularly to stay informed of the latest terms and conditions.

14.1 Complaints Process

In the event of any dispute or complaint, please contact our support team first. The support team provides service 24/7 in Bengali via live chat. Most disputes are resolved quickly through direct discussion.

14.2 Final Settlement of Disputes

If a resolution cannot be reached through discussion, the 97bd authority will review relevant information and logs and issue a final decision. This decision will be considered final and binding. In decisions regarding account activity, 97bd's records will be accepted as the final evidence.

14.3 Dispute Submission Deadline

Any dispute regarding a transaction or game result must be submitted within 30 (thirty) days of the event. Complaints submitted after this deadline may not be considered.

15.1 Support Channels

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: 24/7 in Bengali — available directly after logging in to the platform
• Email: [email protected]

We make every effort to respond to your message as quickly as possible.

15.2 Page Navigation

Follow the links below to view our other legal pages:

• Privacy Policy
• Responsible Gaming
• About Us
• Frequently Asked Questions (FAQ)